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Our Refunds & Returns Policy

We keep returns and refunds straightforward, with clear guidance for order issues, eligible returns, and customer support.

Last Updated: August 12, 2026

Our Return Approach:
At Everlast Peptides, we want every order to arrive as expected. If there is an issue with your order, contact our team as soon as possible so we can review it.

Eligible Order Issues: If you receive an incorrect, damaged, or incomplete order, please contact us promptly with your order details and relevant information. We will review the issue and let you know the available resolution.

Non-Returnable Products: Due to the nature of our research materials, opened, used, altered, or improperly stored products are generally not eligible for return or refund.

Return Requests: Before sending anything back, please contact our team for instructions. Unauthorized returns may not be accepted.

Refunds: If a refund is approved, it will be processed through the original payment method where possible. Processing times may vary depending on the payment provider.

Order Cancellations: If you need to cancel an order, contact us as soon as possible. Cancellation requests cannot always be accommodated once an order has been processed or shipped.

Shipping Costs: Original shipping charges may not be refundable unless the issue was caused by an error on our part or otherwise qualifies under the applicable return decision.

Policy Updates: We may update this policy from time to time to reflect changes in our operations or applicable requirements. The latest version will always be available on this page.

Need Help With A Return?

Have a question about a refund, return, cancellation, or order issue? Our team is here to help. You can also reach us through the Contact Us page for further assistance.

Email Our Team: info@everlastpeptides.com

Live Chat, 9–6 CST

Average first reply: 4 minutes

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